Privacy Policy
Last updated: May 28, 2026
Please read these terms and conditions carefully before using Our Service.
1. Definitions & Interpretation
Interpretation: Words with initial capitalization have specific meanings defined below. These definitions maintain the same meaning whether they appear in the singular or plural form.
Definitions: For these Terms and Conditions:
- Affiliate: Means any entity that controls, is controlled by, or is under common control with a party. “Control” signifies ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
- Company: (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to A1 Doors & Windows.
- Country: Refers to: California, United States.
- Device: Means any digital tool capable of accessing our platform, including computers, cell phones, or tablets.
- Service: Refers to the Website.
- Terms and Conditions: (also referred to as “Terms”) represent the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service: Means any services, data, information, products, or content provided by a third party that may be displayed or made available through our Service.
- Website: Refers to A1 Doors & Windows, accessible from https://doorandwindows.store.
- You: Means the individual, company, or legal entity accessing or using the Service.
2. Acknowledgment
These Terms and Conditions govern the use of this Service and form the legally binding agreement between You and the Company. They outline the rights and obligations of all users regarding the use of our platform.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access the Service. By using the platform, you agree to be bound by them. If you disagree with any part of these Terms, you may not access the Service.
Age Requirement: You represent that you are over the age of 18. The Company does not permit individuals under 18 to use the Service.
Your access is also conditioned on your acceptance of and compliance with our Privacy Policy. Our Privacy Policy outlines our procedures for the collection, use, and disclosure of your personal information. Please read it carefully before using our platform.
3. External Links
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be held liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party platforms you visit.
4. Account Termination
We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately.
5. Liability Disclaimers & Limits
Limitation of Liability: Notwithstanding any damages you might incur, the entire liability of the Company and its suppliers under any provision of these Terms, and your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by you through the Service, or 100 USD if you have not purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, business interruption, personal injury, or loss of privacy). This applies even if the Company or any supplier has been advised of the possibility of such damages, and even if the remedy fails of its essential purpose.
Note: Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, meaning some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer: The Service is provided to You “AS IS” and “AS AVAILABLE”, with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, the Company explicitly disclaims all warranties—whether express, implied, statutory, or otherwise—including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, the Company provides no warranty or guarantee that the Service will meet your specific requirements, achieve any intended results, be compatible with any other software, operate without interruption, or be entirely free of viruses or malware.
6. Governing Law & Dispute Resolution
Governing Law: The laws of California, United States, excluding its conflicts of law rules, shall govern these Terms and your use of the Service.
Informal Dispute Resolution: If you have any concerns or disputes regarding the Service, you agree to first attempt to resolve the matter informally by contacting the Company directly.
International Compliance:
- European Union (EU) Users: If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you reside.
- United States Legal Compliance: You represent and warrant that (i) you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
7. Miscellaneous Legal Terms
Severability: If any provision of these Terms is found to be unenforceable or invalid, that specific provision will be modified to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Waiver: Except as provided herein, the failure to exercise a right or require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require performance at any time thereafter. A waiver of one breach does not constitute a waiver of any subsequent breach.
Translation Interpretation: These Terms and Conditions may have been translated for your convenience. You agree that the original English text shall prevail in the event of a legal dispute.
Changes to These Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access our Service after those revisions become effective, you agree to be bound by the updated terms. If you do not agree to the new terms, please stop using the website and the Service.
8. SMS & Text Messaging Terms
1. SMS Consent & Privacy: Information and phone numbers obtained specifically through our SMS consent process will not be shared with third parties for marketing or promotional purposes.
2. Types of SMS Communications: If you check the box to receive text messages from A1 Doors & Windows, you may receive updates regarding order fulfillment, internal updates, or logistical coordination. Example Message: “Hi Wilson, your recent order from A1 Doors & Windows has shipped! Tracking info: 634439152. To receive updates, reply YES. To stop receiving texts, reply STOP.”
3. Message Frequency: Message frequency varies depending on your ongoing interactions with us. You may receive up to 10 SMS messages per week regarding your order status, account updates, or delivery appointments.
4. Carrier Fees: Standard message and data rates may apply depending on your mobile carrier’s plan. Fees may vary based on domestic or international routing.
5. Opt-In Method: You can choose to opt in to receive SMS updates by explicitly checking the consent box when submitting web forms on our platform. Leaving this box unchecked ensures you will not receive text notifications.
6. Opt-Out Method: You can stop receiving SMS messages at any time. Simply reply “STOP” to any text message you receive from us, or contact us directly to request removal from our messaging list.
7. Support & Assistance: If you experience any issues with our text messaging service, reply with the keyword “HELP” or contact our support team directly at info@doorandwindow.store.
Contact Us
If you have any questions or require clarification regarding these Terms and Conditions, please reach out to us:
- Customer Service Hours: Monday – Friday 9 AM – 6 PM
- Phone: +1 (818) 726-4588
- Email: info@doorandwindow.store
- Our Office Address: 620 N Brand Blvd, Glendale, CA, 91203
- Our Showroom Address: 12628 Raymer St, North Hollywood, CA, 91605
