Last Updated: June 25, 2026
A1 Doors & Windows (“A1 Doors & Windows”, “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://doorandwindow.store/, contact us, request a quote, place an order, subscribe to communications, or otherwise interact with our business.
1. Who We Are?
A1 Doors & Windows provides doors, windows, related products, estimates, customer support, and associated services.
Our website address is:
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Identifiers, such as your name, email address, telephone number, billing address, shipping address, account name, IP address, or similar identifiers.
- Commercial information, such as products viewed, quote requests, purchase details, order history, preferences, and customer-service records.2
- Internet or electronic activity, such as browser type, device information, operating system, pages visited, referring website, interactions with the website, and cookie identifiers.
- Communications, including messages, comments, reviews, emails, telephone inquiries, SMS messages, and information submitted through website forms.
- Payment-related information when you make a purchase. Payment card information may be processed directly by our third-party payment processors rather than stored by us.
- Location information, such as a general location inferred from your IP address or an installation or delivery address you voluntarily provide.
- Any other information you voluntarily provide to us.
Please do not submit sensitive personal information through website forms unless it is necessary for your request.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you contact us, complete a form, request an estimate, create an account, place an order, leave a comment, or subscribe to communications.
- Automatically through cookies, pixels, log files, analytics technologies, and similar tools.
- From service providers that help us operate our website, process orders, deliver products, communicate with customers, prevent fraud, or measure advertising performance.
- From advertising, social media, referral, or business partners where permitted by law.
4. How We Use Personal Information
We may use personal information to:
- Respond to questions and quote requests.
- Process and manage purchases, payments, deliveries, returns, and refunds.
- Arrange consultations, measurements, installations, or customer-service appointments.
- Create and maintain customer accounts.
- Communicate about orders, estimates, appointments, products, and services.
- Send marketing emails or SMS messages where you have provided consent or where otherwise permitted by law.
- Personalize and improve our website, products, services, and advertising.
- Measure website traffic and advertising performance.
- Detect spam, fraud, security incidents, and other harmful activity.
- Maintain business records and enforce our agreements.
- Comply with legal, tax, accounting, regulatory, or law-enforcement requirements.
- Establish, exercise, or defend legal claims.
We will not use personal information for materially different purposes without providing appropriate notice where required by law.
5. Comments and Reviews
When visitors leave comments or reviews on the website, we collect the information entered into the comment or review form. We may also collect the visitor’s IP address and browser user-agent string to assist with spam detection, fraud prevention, and website security.
An anonymized string created from your email address, sometimes called a hash, may be provided to the Gravatar service to determine whether you use it. After your comment is approved, your Gravatar profile picture may be publicly visible next to your comment.
Comments and reviews you publish may be visible to other website visitors. Do not include confidential or sensitive information in public comments or reviews.
6. Media Uploads
When uploading images or other media to the website, avoid uploading files containing embedded location data, such as EXIF GPS information. Website visitors may be able to download images and extract embedded location information.
7. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and support analytics and advertising.
When you leave a comment, you may choose to save your name, email address, and website in cookies so you do not have to enter this information again when leaving another comment. These cookies may remain for approximately one year.
When you visit the login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.
When you log in, cookies may be used to save your login information and display preferences. Login cookies generally remain for two days, and screen-preference cookies generally remain for one year. Selecting “Remember Me” may keep you logged in for approximately two weeks. Login cookies are removed when you log out.
If you edit or publish content, an additional cookie may be stored in your browser. This cookie generally contains the post ID of the article and expires after approximately one day.
We may also use analytics, advertising, and conversion-tracking technologies provided by third parties. These providers may collect information about your device and interactions with our website.
You may manage cookies through your browser settings or through any cookie-consent tool available on our website. Disabling certain cookies may affect website functionality.
8. Embedded Content and Third-Party Links
Our website may include embedded videos, images, maps, social media content, payment tools, articles, or other materials provided by third-party websites.
Embedded content may behave as though you visited the third-party website directly. Those third parties may collect information about you, place cookies, use tracking technologies, and monitor your interaction with their content, particularly when you are logged into an account with that third party.
Our website may also contain links to third-party websites. We are not responsible for the privacy, security, or content practices of websites or services that we do not control. Review the privacy policies of those third parties before providing personal information.
9. How We Share and Process Your Information
We do not disclose personal information to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.
We may disclose personal information to:
- Website hosting, maintenance, security, and spam-detection providers.
- Payment processors, banks, and fraud-prevention providers.
- Delivery, shipping, installation, measurement, and logistics providers.
- Customer relationship management, email, telephone, and SMS service providers.
- Analytics, advertising, and marketing service providers.
- Professional advisers, including attorneys, accountants, insurers, and consultants.
- Government authorities, regulators, courts, or law-enforcement agencies when required by law or reasonably necessary to protect rights, safety, property, or security.
- A buyer, successor, investor, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
These recipients may process information in locations outside your state or country. Where required, we use reasonable safeguards intended to protect information transferred to service providers.
Visitor comments may be checked through an automated spam-detection service. Website and transaction information may also be processed by hosting, analytics, payment, communications, advertising, security, and order-management providers.
We do not permit service providers to use personal information for purposes unrelated to the services they provide to us, except as permitted by law.
10. Sale or Sharing of Personal Information
A1 Doors & Windows does not sell personal information for money.
Certain analytics or advertising technologies may be considered a “sale,” “sharing,” or use for targeted or cross-context behavioral advertising under some state privacy laws, even when no money is exchanged.
Where applicable, you may request to opt out of such activities by using the privacy or cookie-preference controls available on our website or by contacting us using the information listed below.
Where required by law, we will also process legally recognized browser-based opt-out preference signals, such as Global Privacy Control.
11. SMS and Telephone Communications
When you provide your telephone number and consent to receive SMS messages, we may send messages concerning quote requests, appointments, orders, deliveries, customer support, promotions, or other communications described at the time of enrollment.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing SMS messages is not a condition of purchasing any product or service.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance. After an opt-out request, you may receive a final message confirming that you have been unsubscribed.
We do not sell, rent, or share telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that help us deliver SMS messages, but only as necessary to provide those services.
Carriers are not responsible for delayed or undelivered messages.
12. Email Marketing
When you subscribe to marketing emails, we may use your email address to send product updates, promotions, and business news.
You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us. We may continue to send non-promotional communications relating to active orders, estimates, appointments, transactions, account security, or customer-service requests.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, completing transactions, maintaining records, resolving disputes, preventing fraud, and complying with legal, accounting, tax, warranty, and contractual obligations.
Comments and their associated metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically instead of being held for moderation.
For registered users, we store the personal information provided in their user profiles while their accounts remain active or as otherwise needed for legitimate business or legal purposes. Users may view, edit, or delete certain profile information. Website administrators may also access and manage this information.
Retention periods vary depending on the type of information, the reason it was collected, legal requirements, and our operational needs.
14. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, electronic storage system, or security method is completely secure. We therefore cannot guarantee the absolute security of your information.
You are responsible for keeping account credentials confidential and notifying us if you suspect unauthorized access to your account.
15. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request information about the categories and specific pieces of personal information we have collected.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Request a portable copy of certain personal information.
- Opt out of the sale or sharing of personal information or targeted advertising where applicable.
- Limit certain uses or disclosures of sensitive personal information where applicable.
- Withdraw consent where processing is based on consent.
- Appeal our decision regarding a privacy request where applicable.
- Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.
We may need to verify your identity before processing a request. Verification may require you to provide information that reasonably matches information already maintained by us.
You may also use an authorized agent to submit a request where permitted by law. We may require proof that the agent has authority to act on your behalf and may ask you to verify your identity directly.
Some information may be exempt from a request. For example, we may retain information needed to complete a transaction, comply with legal obligations, maintain security, prevent fraud, exercise legal rights, or maintain internal business records.
16. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when that law applies to our business and the relevant information.
These rights may include the right to know, access, correct, or delete personal information and the right to opt out of the sale or sharing of personal information. California residents also have the right not to receive discriminatory treatment for exercising applicable privacy rights.
The categories of personal information we may have collected during the preceding 12 months are described in the section titled “Personal Information We Collect.” The purposes for collecting and using that information are described in “How We Use Personal Information.” The categories of recipients are described in “How We Share and Process Your Information.”
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Where applicable, California residents may submit a privacy request using the contact information provided below.
17. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate parental consent, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has provided personal information may contact us using the information below.
18. Password Reset Requests
When you request a password reset, the reset email may contain information related to the request, and your IP address may be recorded or included for security, fraud-prevention, or account-verification purposes.
19. Do Not Track and Global Privacy Control
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
Where required by applicable law, we will recognize and process supported browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device from which the signal is sent.
20. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our website, business practices, technologies, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may also be communicated through the website or by another appropriate method where required by law.
Your continued use of the website after a revised policy becomes effective indicates your acknowledgment of the updated policy, except where affirmative consent is legally required.
21. Contact Us
To ask questions about this Privacy Policy or submit a privacy request, contact:
A1 Doors & Windows
Website: https://doorandwindow.store/
Email: info@doorandwindow.store
Telephone: +1 (818) 726-4588
Office Address: 620 N Brand Blvd, Ste 500, Glendale, CA, 91203
Showroom Address: 12628 Raymer St, North Hollywood, CA, 91605
Please include sufficient information to help us understand and process your request. Do not send sensitive information, passwords, or full payment card details by email.
